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VA Addressing Wait Times

IOWA CITY, IA (CBS2/FOX28) - After weeks of criticism and controversy over the practices at the Veterans Affairs Medical Center in Phoenix, Arizona, local VA facilities are taking a closer look at their practices.

The Iowa City VA Medical Center says it can do more to reduce the time veterans have to wait for appointments.  They say they need more space and room to lower wait times.

The Iowa City VA has added 200 new staff over the past year.  They are also in the process of getting additional funding to build new facilities.  The center also continually works with other local hospitals to bring wait lists down.

Sen. Chuck Grassley of Iowa says that action isn't being taken when whistleblowers raise concerns.

Leaders in Iowa City say they work closely with unions and that they are impressed with how engaged people are with the local system.

Veterans aren't allowed to wait more than 30 days for an appointment, but often average wait times are affected to patients who choose to schedule their appointments far in advance.
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