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License Renewal Kiosk Available in CR

CEDAR RAPIDS, IA (CBS 2/FOX 28) -- The reputation isn't the greatest.

"I think they can have stuff done a little bit differently," resident Robert Webb said.
 
The lines can also be legendary.
 
"Probably a solid hour to get my 16 year old license on a Tuesday...it was pretty bad," resident Christopher Merck said.
 
But now the I-DOT kiosk could change your perception of the DMV.
 
"I think the most of them like it," said Lisa Hennessey, supervisor at the drivers license office Cedar Rapids.
 
Hennessey says the device in Cedar Rapids is one of only four in all of Iowa. It allows customers to quickly renew their licenses or state ID's.
 
The kiosk reduces lines while freeing up her employees to provide other services.
 
But just just how fast is it? We clocked customer Matthew Whitting in at 4 minutes from start to finish.
 
It's far less than what he's used to.
 
"Can save you a half hour to 45 minutes...I like it," Whitting said.
 
Those that followed behind him in line agree.
 
"That was real simple, it was extremely easy," customer Christopher Merck said.
 
"Get a couple more set up and you won't have all these lines," customer Jack Gott said.
 
That's the eventual plan.
 
The I-DOT is looking at expanding the service to other locations, meaning soon you may be able to pick up milk and bread, while taking care of your license.
 
"Sites like Wal-Mart and grocery stores and whatever, anywhere that can be a safe, stand-alone place," Hennessey said.

In addition to renewing at the kiosk, you can also renew online. Officials say if you do that, make sure you search for the official I-DOT website. There are many fake websites out there looking to scam customers out of their money. 



CEDAR RAPIDS, Iowa (AP) -- Iowa officials say visitors to the Cedar Rapids driver's license station can use kiosks to renew their driver's license and non-operator's identification card.
   The state Department of Transportation says the web-based device lets visitors use touch screen technology to renew their respective cards. Users can also safely update the attached photo.
   It only takes a few minutes to use the kiosks, which were unveiled at the Iowa State Fair in August. Two kiosks have been in service at the Ankeny driver's license station since Aug. 15.
   Transportation officials say they expect to add more kiosks and available services through the machines in 2014.

Copyright 2013 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

 
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