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Created in the Corridor: BVS Performance Systems
CEDAR RAPIDS, Iowa (CBS 2 / Fox 28) - No matter what type of business you're in, ongoing education is vital for continuous growth.
That's why thousands of people in the highly regulated financial services industry turn to a successful training company Created in the Corridor.
"Training is nothing but communication," says the founder and CEO of BVS Performance Systems. Roy Karon's entire career has been about communication. He formed BVS in 1975 after leaving the news business. Explains Karon, "All you're doing is taking the information that you've gathered which is what a journalist does, and using it to teach people things."
A market leader - BVS has come a long way from the books and videotapes it used for training in the '70s. State-of-the-art, digital course production is delivered by the company's proprietary internet system. Up to 300,000 employees at more than a thousand banking institutions throughtout the United States and Guam log into BVS servers every day. And BVS does it all from Cedar Rapids, with a team of professionals who produce the company's own training videos that incorporate its copywrited curriculum. With over 20 years experience in the banking industry, Chief Operating Officer Robin Crawford boasts, I think we probably have some of the most talented people in the community working here."
More than 300 courses are offered to everyone from bank CEOs to tellers on everything from compliance to customer service.
"Everybody in our company participates in BVS," says Larry Helling, President and CEO OF Cedar Rapids Bank & Trust. Helling adds,"We've been in existence about 12 years and we've been a BVS client from almost the day we opened."
And now a BVS pilot project with Guaranty Bank in Cedar Rapids provides consumer education on banking products and services such as wealth management, retirement solutions and loans.
Roy Karon is so committed to quality customer service, that his company never uses voice mail. Only real people ever answer the phone at BVS.
You can find a lot more information about BVS Performance Systems in the News Links section of this website.