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Fighting Back Against "Phishing"

CEDAR RAPIDS, IA (CBS2/FOX28) It starts with something as simple as owning a home. Thats a matter of public record that you can pull off any local auditors website. With that, a hacker has an open door.

Its called phishing, said Chris Darville, an IT Professional who runs a website. So I send emails to people as you, I make phone calls as you.

Until eventually, the hacker gathers enough personal information to come after you. It states with an email that looks like any other message you might receive from a trusted source.

And so you will just automatically click on an attachment and next thing you know, youre infected, said Genova Technologies IT Manager Gene Kamback.

Some viruses feed hackers your personal information. Once they have that information, they might contact you directly.

Somebody calls acting like theyre from your help desk and then says, Hey, I need to remote control your computer, said Kamback

If you let them do that, theyve got you, and all your personal and financial information stored on your computer. Online shopping accounts, bank accounts, online video gaming accounts, your money and your credit.

Just because they know some piece of your information doesnt mean that theyre really who they say they are, said Darville.

In this latest twist, someone calls with partial information claiming theyre going to help you.

Did you call and order that service? No? Then you probably dont need something you didnt call and ask for. Right? said Darville.

We found out about this scam from someone who almost fell for it, but at the last minute thought something wasnt quite right. A good tip is to ask them for a number where you can call them back and if they wont give it up, hang up.
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