- Census Data Shows Iowa Growth
- Discussing Gambling Addiction
- Business Fire In Ely
- New Development Project In NewBo
- CR Foreclosure Rate Dropping
- African Families Day at Hoover Elementary
- GOP Hopefuls Coming to Iowa
- One Killed After Semi Hits Bridge
- Ted Cruz to Visit Cedar Rapids
- CR City Budget Appealed
- Medical Marijuana Bill Advances in Senate
- DBQ Man Charged for Kidnapping Attempt
- 2 Your Finances
- Census Shows Growth in DSM, Iowa City
- Mentally Ill Seniors Transferred to Nursing Homes
- Men's Cardio Fitness Tied to Cancer Risk
- Basketball Players to Meet Globetrotter
- Bond Doubled for Stigler
- Prison Contractor Wants More Money
- CLAIM: France Plane Crash Intentional
- Saudi Arabia Intervenes in Yemen
- Germanwings Pilot Was Locked Out Of Cockpit
- Severe Weather Kills 1 In Oklahoma
- Saudi Arabia Launches Airstrikes In Yemen
- Linn Co. Plans Future Trails
- New Video Shows Distracted Drivers
- Support for Medicaid Oversight
- CR Council OKs Stormwater Hike
- Development Planned for Old Vigortone Site
- Court Documents Reveal Johns Steps
- IA Man Competing for Dream Job
- RAGBRAI Riders Travel Past Kinnick
- Heinz: CR Plant Not Affected by Merger
- CR Student Works to Fight Bullying
- Senate School Start Date Bill Stalls
- Longtime Hawkeye PA Announcer Passes
- Crowdfunding Trend Skyrockets
- Emerald Ash Borer Found in Clinton Co.
- UI Names Potential Interim President
- Bergdahl to be Charged with Desertion
- Elected Official Contact Info Bill Advances
- Gov. Branstad has Private Email
- Bill for Statewide Uber Regulations
- 'Star Wars' Locale Part of ISIS Fight
- Deadly Crash Includes Americans
- Statewide Tornado Drill Today
- Turning to Surgery to Prevent Cancer
- High-Speed Chase In Dubuque County
- IC Building Business With New Hotel
- Taking Steps Toward Better Walkability
Created in the Corridor: Infinity Contact
Updated: Saturday, August 3 2013, 01:14 PM CDT
CEDAR RAPIDS, Iowa (CBS 2/FOX 28) - Energy, excellence,execution; you can't go anywhere at Infinity Contact without seeing those three words printed on the walls, motivating and reminding
employees of the company's core values Created in the Corridor.
"The execution part of our business is everything we do for our clients so a big part of my responsibility is making sure we're executing daily," says Stephen Griggs who became president of Infinity Contact in 2005.
And by all accounts, he's doing a pretty good job. The company's 260-plus sales professionals in Cedar Rapids have grown annual revenue from $4 million to $22 million in eight years.
They specialize in business-to-business sales and work with clients who support many large manufacturers like General Motors and Honda.
"Each sales manager has a team of about 15-20 sales people with team leads," explains company founder Tom Leidigh as he gives CBS 2's Scott Sanborn a tour of the local facility. It's clear Leidigh is proud of his
employees, attributing Infinity Contact's success to their ownership of the company's learning environment. "There's lots of growth and we have to foster that type of environment to retain our people and give them a chance to advance in their career."
Infinity Contact is not just another call center. During hundreds-of-thousands of customer interactions for their clients every month, the company's sales teams build relationships."So we're providing back to our clients not just how many sales we had on a particular day," explains Griggs, "but why they bought, why they didn't buy, things that our clients don't necessarily know about their customers or prospects."
With roots in the automotive sector, Infinity Contact has since branched into the digital, financial and health care industries and recently opened another center in Ann Arbor, Michigan.
Boasts Leidigh, "We started with a team of about 15 people last October and we'll have close to 140 people buy the end of the year in that facility."
Infinity Contact's employees also give back. Last month they collected hundreds of pairs of shoes for a community project, and this month they contributed hundreds of pounds of food for the Freedom From Hunger food drive.
You can learn more about the company by visiting the News Links section of this website.